If you are not satisfied with our products or services, you may request a full refund according to the below condition:

1. Request a refund before the item shipped and being in production process
You may request a FULL refund or request a store credit before the item shipped and being in production process. The refund will be issued within 30 days of payment.

2. Request a refund for duplicated payment
You may request a FULL refund or request a store credit for duplicated payment. The refund will be issued within 10 days of payment.

3. Request a refund after items received
You MUST inform your request within 7 days as of arrival date. The item(s) MUST be in in brand new condition. A refund is issued at product price (Shipping and Handing will NOT be refunded). A refund is issued within 30 days after item(s) return to our office. Additional shipping costs may be added to your store credit.